Purple Binder’s support team goes above and beyond the call of duty to help connect patients with the resources that they need. To give the care managers who work at our partner organizations extra guidance, we provide online chat support from a team of social workers. Below are just a few examples of cases in which we’ve helped care managers connect patients to much-needed social services and even specialty care.
This is the second of a three-part series highlighting a collaborative of organizations in Sonoma County that use Purple Binder’s Referral Network to connect patients to vital social supports when they most need it. The collaborative includes West County Health Centers, Petaluma Health Center, St. Joseph Hospital, Petaluma People Services Center, and Food for Thought. You can read Part I here.
Closing the Loop on Mental Health Referrals
Since California expanded its Medicaid program in 2014, it’s been easier for patients to access mental health care. California’s Access to Care ranking, which measures ease of access to mental health care, […]
This is the first of a 3-part series highlighting a collaborative of organizations in Sonoma County that use Purple Binder’s Referral Network to connect patients to vital social supports when they most need it. The collaborative includes West County Health Centers, Petaluma Health Center, St. Joseph Hospital, Petaluma People Services Center, and Food for Thought.
Bridging the Gap Between Healthcare and Housing
Sonoma County’s healthcare and housing organizations provide critical supports for the county’s homeless population, but it can be difficult for them to coordinate care.
The University of Illinois Hospital & Health Sciences System (UI Health) launched an initiative focusing on its most complex and costly patients – those frequently visiting the emergency room (ER). The initiative uses interdisciplinary care coordination to address the medical and psychosocial determinants of health. It aims to improve patients’ health and reduce the need for ER visits and hospital admissions. To meet this aim, UI care managers needed to keep patients healthy in their communities.
“We needed a source where our social workers could […]
Purple Binder at Access Community Health Network This is a dynamic time in health care. With the implementation of the Affordable Care Act (ACA), health care providers are finding new, innovative ways to engage and treat patients between visits.
With its focus on preventive and primary care, the Affordable Care Act heightened the importance of holistic care. This includes integrating social supports such as food assistance and housing that patients might need, but are not typically services that health systems provide. And with good reason–a 2011 study published in the American Journal of Public Health found that social factors, including […]
How Patient Navigators Saved Thanksgiving The afternoon before Thanksgiving, patient navigator Emma Villarreal completed a PArTNER post-discharge home visit with Myra*, a participant in the PArTNER program, who had been discharged from the hospital a few days before. Myra, age 75, was a shy widow with worried eyes and a warm smile. She welcomed the patient navigator into her sparingly furnished apartment, apologizing for the disarray and explaining that she had been unwell and unable to care for her home for a while.
In a corner of the room was a small desk covered with […]